Privacy Policy
This Privacy Policy describes how vionaxizoryonline.com collects, uses, and protects your personal information when you use our financial coaching services. We are committed to safeguarding your privacy and handling your data responsibly.
Last Updated: May 18, 2025
Information We Collect
We collect various types of information to provide and improve our financial coaching services:
- Personal identification information including name, email address, phone number, and postal address when you register for our services
- Financial information such as investment goals, risk tolerance, current assets, and income details shared during coaching sessions
- Usage data including website interactions, session recordings, and communication preferences to enhance your experience
- Technical information like IP address, browser type, device information, and cookies for website functionality and security
How We Use Your Information
Your information is used exclusively to provide professional financial coaching services:
- Delivering personalized financial coaching and investment guidance tailored to your specific goals and circumstances
- Communicating about your coaching progress, scheduling sessions, and providing ongoing support and resources
- Improving our services through analysis of usage patterns and feedback to enhance the coaching experience
- Ensuring account security, preventing fraud, and maintaining the integrity of our financial coaching platform
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Your financial coaching information remains strictly confidential.
Information may only be shared with your explicit consent, as required by law, or to protect our rights and safety. We may use trusted service providers who assist in delivering our coaching services under strict confidentiality agreements.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience:
Essential cookies for website functionality, user authentication, and session management
Analytics cookies to understand website usage patterns and improve our services while respecting your privacy preferences
Data Security
We implement comprehensive security measures to protect your personal and financial information:
- Advanced encryption protocols for data transmission and storage to prevent unauthorized access
- Regular security audits and updates to maintain the highest protection standards for your sensitive information
- Restricted access controls ensuring only authorized personnel can access your coaching records and personal data
Your Privacy Rights
You have important rights regarding your personal information:
- Access and review the personal information we hold about you and request corrections if necessary
- Request deletion of your personal data, subject to legal and legitimate business requirements
- Control how we communicate with you and opt-out of non-essential communications at any time
- Withdraw consent for data processing where consent is the legal basis for processing your information
Data Retention
We retain your information only as long as necessary to provide coaching services and comply with legal obligations. Financial coaching records are typically maintained for seven years for regulatory compliance, while marketing communications data is retained until you opt-out or request deletion.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any significant changes will be communicated via email or website notification. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Information
For privacy-related questions or concerns, please contact us:
privacy@vionaxizoryonline.com
15 Sandton Drive, Sandton, Johannesburg, 2196, South Africa